Privacy Statement

Privacy Statement

Virginia Housing and Community Development Corporation (VHCDC) is committed to safeguarding privacy and protecting the information collected to serve its mission of educating and empowering individuals, families, and minority business owners to build wealth, access capital and credit, and achieve homeownership.

Information Collection and Use

VHCDC collects personal information, including but not limited to email addresses, telephone numbers, mailing addresses, and other non-public details, to provide and support services to clients. VHCDC uses this information to offer individualized guidance, educational programs, and resources that align with its mission of supporting financial empowerment and homeownership.

VHCDC may aggregate data to improve and expand educational programs and resources and may use information to communicate with clients, investors, vendors, suppliers, donors, and others aligned with its mission, including SMS text messages as needed.

Protection and Disclosure of Information

VHCDC is dedicated to maintaining the confidentiality of personal information and will not disclose personal information to third parties except as required by federal and state law or as necessary to provide services for which VHCDC and the client, investor, vendor, supplier, or donor are engaged.

Use of Cookies

VHCDC may use cookies to enhance user experience, tailor content to interests, and support seamless browsing. By continuing to use the VHCDC website, users consent to the use of cookies.

SMS Terms & Conditions

The mobile telephone number obtained as part of the Digital and Voice Consent process will not be shared with third parties, nor will the number be used for marketing purposes. If users consent to conversational text messages from VHCDC, communications will relate only to services enrolled in or services contracted or contemplated between the user and VHCDC.

Messages may relate to follow-up inquiries, housing counseling, housing education and training, appointment reminders, document requests, project discussions, account/profile matters, transaction confirmations, purchase transactions, contractor/vendor matters, website links, and other housing-related matters.

• Message frequency may vary.
• Standard message and data rates may apply.
• Users may opt out at any time by texting STOP or calling 757.800.1647.
• For assistance, text HELP or call 757.800.1647.

Client Management System

VHCDC uses a dedicated client management system to service clients. Access to and use of this system is limited exclusively to the purposes of programs and services for which clients have enrolled or subscribed, in alignment with the organization's mission.

VHCDC appreciates users' trust and is committed to protecting privacy while working toward financial empowerment and homeownership.